Get answers to common billing questions here.
Sometimes, you may get a message that your credits cannot be refunded. Credits you’ve purchased are always refundable, but there may be times where we’re unable to process your refund right away.
We want to make billing and payments as simple and straightforward as possible for all of our users. We offer multiple ways to pay your bill, so you can pick the method that best suits your exact needs. Regardless of how you choose to pay, you’ll only be billed for services you use and will be charged the same price. We’ll always let you know when we post a bill to your account and you can change payment methods at any time.